Deputy Front Desk Receptionist

Shop Gold Group · 📍 Makassar · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 10.000.000 per month
Shop Gold Group is seeking a dedicated Deputy Front Desk Receptionist to join our team in Makassar. In this role, you will be responsible for providing excellent customer service, managing front desk operations, and ensuring a welcoming environment for our guests. This is an excellent opportunity for someone looking to start their career in hospitality with a reputable company.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and friendly welcome.,Handle inquiries and requests from guests, providing accurate information and assistance.,Manage front desk operations, including check-in and check-out procedures.,Maintain a clean and organized front desk area, ensuring all necessary supplies are available.,Coordinate with other departments to ensure smooth guest experiences and resolve any issues promptly.,Assist in maintaining guest records and ensuring accurate documentation.,Monitor and enforce hotel policies and procedures to maintain a high standard of service.,Provide exceptional customer service, addressing guest concerns and feedback effectively.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with front desk software and systems is a plus.,Ability to work well under pressure and in a fast-paced environment.,Proficiency in English and Bahasa Indonesia is required.,A friendly and approachable demeanor with a customer-focused attitude.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingAttention to detailBasic computer skills
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