Customer Service Representative - Hospital
Join Rumah Sakit Sehat Bangka Belitung as a Customer Service Representative and become the compassionate voice of our hospital. In this vital role, you will ensure exceptional patient experiences by providing timely, accurate, and empathetic support to patients, visitors, and staff. Our hospital is committed to delivering high-quality healthcare services in Pangkal Pinang, and we need dedicated professionals like you to make that happen.
As a Customer Service Representative, you will be the first point of contact for our patients and visitors. You will handle inquiries, resolve complaints, and provide information about our hospital's services. You will also assist in scheduling appointments, processing payments, and ensuring that our patients and visitors have a smooth and pleasant experience.
This is an excellent opportunity to join a reputable healthcare organization and make a meaningful impact on the lives of our patients. We offer a competitive salary, a comprehensive benefits package, and a supportive work environment. If you are passionate about customer service and healthcare, we would love to hear from you.
📋 Tanggung Jawab Pekerjaan
- Answering and directing patient and visitor inquiries
- Resolving complaints and addressing concerns
- Scheduling appointments and processing payments
- Assisting with patient registration and check-in/out procedures
- Providing information about hospital services and facilities
- Maintaining accurate and up-to-date records
- Ensuring compliance with hospital policies and procedures
- Promoting a positive and welcoming atmosphere
🎓 Kualifikasi & Syarat
- High school diploma or equivalent
- Minimum 2 years of experience in customer service or related field
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and manage multiple tasks
- Proficiency in using computer software, including Microsoft Office
- Familiarity with healthcare terminology and procedures
- Ability to work flexible hours, including evenings and weekends
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang