Customer Service Representative (Bali - Multiple Locations)

CPI Food Concept · 📍 Bali, Indonesia · Diposting 2026-10-03

FULL_TIME⭐ TERVERIFIKASI

Rp 5,500,000 - Rp 6,500,000 per bulan

Join CPI Food Concept, a dynamic leader in the food and hospitality industry, as a Customer Service Representative in beautiful Bali! We're looking for passionate, customer-focused professionals to deliver exceptional service across our locations in Cangggu, Seminyak, and other vibrant areas. As a Customer Service Representative, you'll be the voice of our brand, ensuring every guest leaves with a smile. With a competitive salary of Rp 5,500,000 - Rp 6,500,000 per bulan, this is your chance to grow in a supportive and fast-paced environment.

At CPI Food Concept, we believe in the power of exceptional service to create memorable experiences. Our team thrives on innovation and collaboration, and we're dedicated to nurturing your professional growth. If you're ready to make a difference, we invite you to apply and be part of our journey in Bali.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service by greeting guests, addressing inquiries, and resolving issues promptly and professionally.
Handle cash transactions and process orders accurately using our POS system, including payment methods such as cash, credit cards, and digital payments.
Ensure a clean and organized workspace, including restocking supplies, maintaining food and beverage inventory, and adhering to health and safety protocols.
Assist in maintaining a positive and welcoming atmosphere by promoting our menu items and special promotions.
Collaborate with the team to ensure smooth operations during peak hours and special events.
Provide feedback to management on guest satisfaction and service quality.
Stay updated on company policies and procedures, and follow all health and safety guidelines.
Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Minimum 1 year of experience in customer service, hospitality, or a related field.
Excellent communication skills in English and Bahasa Indonesia.
Strong problem-solving abilities and a customer-focused mindset.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Basic computer skills, including proficiency in using POS systems and other relevant software.
Friendly, approachable, and professional demeanor.
Willingness to learn and adapt to new challenges.
Valid ID and the ability to work in Bali, Indonesia.